Facilities Management supports the University of Virginia’s wide range of research, academic and patient care programs. With over 1,200 employees dedicated to excellence, Facilities Management is responsible for the day-to-day operation, repair and maintenance of UVA’s buildings, infrastructure and grounds as well as other University-owned and leased properties.

Making sure that every building on campus is working optimally, comes with its own set of challenges, one of which is musculoskeletal discomfort due to the repetitive nature of activities like custodial work, landscaping, trades/construction etc. If you or someone you know works in these areas and notice any discomfort, pain, or other symptoms, you must either change the way you work or the equipment you use. 

Watch for the following signs and symptoms while you perform a task:

  • Pain/Numbness/Tingling/Weakness.
  • Swelling.
  • Decreased range of motion.
  • Cold hands.
  • Changes in skin color.

Stretch before, during and after your shift to reduce the risk of musculoskeletal disorders. If you have any of these symptoms right away with your supervisor.

For quicker access to Frequently Asked Questions (FAQs) in the domains of Facilities Management, here are some resources:

Custodial work

Custodial workers help to ensure a clean, safe, and orderly environment for the occupants of the buildings, and this can pose risk for these individuals in terms of Musculoskeletal Disorders. Visit Custodial services – UVA Facilities Management to learn more about the University's Custodial workers and Ergonomics | Environmental Health & Safety (EHS) to learn more about MSDs.

FAQs

As a manager, how do I help carryout ergonomic custodial work?
  • Provide a secure method of communication (for example, a suggestion box) so that employees can report anonymously their concerns or issues.
  • Provide training on appropriate tool use.
  • Do not assign 8 hours of bathroom cleaning or furniture moving to a single employee.
  • Assign different jobs that require the employee to use another muscle group such as dusting followed by vacuuming.
  • Assign work alternating heavy and light jobs, if possible.
  • Frequent, shorter rest breaks are more helpful for rest and recovery than a single, 
    longer rest break. 
  • Allot time for stretch breaks before, during and after their shift is done.
  • Provide Ergonomic tools specific to a group of people rather than one type of tool for everyone to use.
How do I manually handle trash?
  • Check the weight of the trash can by tilting or tapping it.
  • If bag is too heavy, GET HELP!
  • Whenever possible, alternate hands to pick up and lower trash cans.
  • Remain upright while relining trash cans. Do not stoop over. 
  • Bend your knees, keeping your back and neck aligned.
  • Be sure not to place your hand at the bottom of the liner bag since there might be sharp points.
  • Empty trash cans frequently to avoid accumulating heavy loads.
  • Wear PPE like a rubber apron to help put weights close to your body and prevent contamination.
What should I keep in mind when cleaning table-top platforms?

Many traditional cleaning products (e.g., glass cleaner, floor finish, metal polish, toilet bowl cleaner, disinfectants) contain solvents that can be harmful to the body.

  • Label all cleaning product containers.
  • When scrubbing, switch hands whenever possible.
  • Avoid overextending your arms. Use a telescopic handle to minimize awkward bending and overreaching.
  • Use a power scrubber wherever possible to minimize repetitive forceful exertions.
What are the things that I need to take care of when mopping?
  • Use non-slip safety shoes when working in a wet and slippery environment.
  • Stand upright and keep elbows close to your body.
  • Use lightweight microfiber mops. They allow you to remain upright. If needed, bend your knees and not your back.
  • Use buckets with lightweight wringers.
  • Alternate right and left hands at the top of mop handle.
  • Use a mop with padded handle and if padding is not present, add a foam sleeve for a better and comfortable grip.
  • Walk with the mop when cleaning the floor. Avoid extreme reaches to the right and left.
  • Consider purchasing angled mop handles to avoid bending wrists.
  • Use telescopic pole to extend worker’s reach which also helps accommodate different heights of different workers.
What are the things that I need to take care of when sweeping the floor?
  • Use lightweight brooms, standup dustpans, and lobby brooms. They allow you to remain upright. If needed, bend your knees and not your back.
  • Alternate right and left hands at the top of broom handle.
  • Use a broom with padded handle and if padding is not present, add a foam sleeve for a better and comfortable grip.
  • Stand upright and keep elbows close to your body.
  • Walk with the broom when sweeping a surface. Avoid extreme reaches to the right and left.
  • Consider purchasing angled broom handles to avoid bending wrists.
  • Wear knee pads and kneel down to get closer to the work.
How do I drain a mop bucket?
  • With bent knees, lift the bucket keeping it close to your body. 
  • Keep your back straight and do not twist.
  • Rest the bucket on the edge of the sink while dumping water.
  • To avoid lifting, get a mop bucket with a drain opening at the bottom.

Refer to this Fact Sheet by Cal OSHA to learn more about Ergonomic custodial work.

Landscaping

Facilities Management’s Landscape Services division provides a full range of landscape maintenance and installation services including mowing, tree maintenance, turf maintenance, soil conservation and snow removal. To learn more about UVA's Landscape services visit Landscape Services – UVA Facilities Management.

FAQs

As a manager, how do I help carry out landscaping work ergonomically?
  • Provide tools that accommodate for differences in the body measurements of your employees.
  • Provide tools telescopic poles that can be easily adjustable by employees of different heights.
  • Provide tools with angled handles so that their wrist position remains relatively neutral while landscaping.
  • Provide hearing protection for employees working continuously with loud motors. for example, leaf blowers, lawn mowers.
  • Provide opportunities for frequent small breaks instead of one long break.
  • Train individuals on basic stretches keeping in mind their physical capacity to perform such activities.
  • Provide Anti-vibration gloves to those working with equipment that impart vibrations when working with them, for instance, string trimmers, hedge trimmers etc.
  • For machinery that the employee sits in to operate, providing a seat that has enough suspension, can act as a buffer between the worker's back and the vibrations generated by the machinery, e.g. lawn mower.
How do I use string/hedge trimmers ergonomically?
  • Move side to side instead of crossing feet over.
  • For a string trimmer, maintain safe distance of at least 2 feet between the head of the trimmer and your feet.
  • Try and maintain neutral wrist angles when holding it.
  • Wear a shoulder strap that allows for weight distribution uniformly throughout your back.
  • Wearing hearing protection if the machinery is too loud.
What are some ergonomic tips I can follow while gardening?
  • Stretch and warm-up before, during and after the work is done.
  • Wear a good pair of gloves to dampen the effect of different intensities vibrations from using various equipment.
  • If kneeling on the ground, use foam knee pads to cushion your knees against hard ground.
  • Collect any leaves onto a giant tarp or cloth to reduce repetitive lifting.
  • If you notice that your arms are raised and your head is tilted back, use a stool or a ladder to perform the task to level the working surface with your arm level.
  • If you have to lift a heavy item, GET HELP. To learn more, visit the Material Handling page.
How do I ensure I'm using a leaf rake in an ergonomic way?
  • Stand upright and keep elbows close to your body.
  • Place your arms at 90 degrees as much as possible.
  • Alternate right and left hands at the top of rake handle.
  • Walk with the rake when raking leaves to avoid extreme reaches to the right and left.
  • Use rakes with telescopic pole to extend worker’s reach which also helps accommodate different heights of different workers. If that's not possible, purchase rakes according to individual standing arm heights.
How do I ensure I'm using a snow rake in an ergonomic way?
  • Use rakes with telescopic pole to extend worker’s reach which also helps accommodate different heights of different workers. If that's not possible, purchase rakes according to individual standing arm heights of the workforce.
  • Use a stool/ladder to elevate your arm level as much as possible to be level with the roof. Seek the help of another person to ensure the base is stable and you're balanced.
  • Ensure that your trunk is neither bent too much nor twisted.
  • Walk with the rake when raking snow off the roof to avoid extreme reaches to the right and left.
  • Keep your posture upright and keep elbows close to your body.
  • Place your arms at 90 degrees as much as possible.
  • Alternate right and left hands at the top of rake handle.
How do I use a snow shovel ergonomically?
  • Walk with the shovel when shoveling snow to avoid extreme reaches to the right and left.
  • Push snow onto a unwalkable area instead of lifting and dropping it.
  • Wear appropriate PPE and apply a lubricant to the shovel so that the snow is easy to slide off the shovel. Ask your supervisor for a shovel lubricant that's safe to use.
  • If you have to lift the shovel with snow in it, keep your arms and the shovel close to your body.
  • Keep your posture upright and keep elbows close to your body.
  • Place your arms at 90 degrees as much as possible.
  • Alternate right and left hands at the top of the shovel.
  • Do not twist your trunk, pivot your feet instead.
  • Shovel small amounts of snow more frequently rather than large amounts at once to reduce the risk of back injury.
  • Take 2-3 min break every 20 min to either rest or take a stretch break. (You can find some stretches at the end of this page).
How do I use pruning shears ergonomically?
  • Use pruning shears that comfortably fit your hand, without having to stretch your hand too much.
  • Ensure to have pruners that are spring loaded to help reduce the manual force required for cutting.
  • Use tools with some soft padding if available.

Construction Ergo

Facilities Management, in coordination with the architect for the University, provides planning, project development, design services, project management, and construction services. To learn more about construction at UVA visit Construction services – UVA Facilities Management.

FAQs

What are some movements that can increase the risk of MSDs involved in construction?
  • Holding materials or components in place.
  • Ascending and descending ladders.
  • Pushing or pulling formwork.
  • Lifting or lowering materials.
  • Carrying materials.
  • Hammering.
  • Sawing.
As a manager, how do I help in reducing ergonomic risks that come with construction work?
  • When handling form components that are heavier than 51 pounds (e.g., shoring posts) assign at least two people to lift the load.
  • Building frequent and short rest breaks into the work schedule, instead of long breaks, to help reduce workers’ overuse of the same muscles for sustained periods without adequate recovery time.
  • Rotating form workers through several different tasks during a shift to prevent them from performing the same repetitive tasks for a long period. 
  • Having a well-planned, clear workspace and sequencing tasks to minimize the time workers spend carrying loads, and helping them avoid twisting, flexing, or extending their trunk too much.
  • Providing lift assists and/or lifting devices (e.g., forklifts, hoists, and cranes) to reduce lifting and overreaching requirements and help workers move and manipulate form components, as well as tools (e.g., hand tools with extension clamps) designed to reduce bending, working on knees, and twisting whenever possible.
  • Additionally, employers can tag/label the weight of form components and inform their employees about the components’ weight. Before carrying and lifting the components, form workers should test them for stability.
  • Choosing to work with modular panel systems, which significantly reduce the amount of hammering, drilling, nailing, and placing of supporting beams and thereby lower employees’ exposure to repetitive movements and awkward postures associated with these tasks.
As a manager, what feedback can I give to the Formwork system designers?
  • Asking Formwork system designers and manufacturers to incorporate handles and/or grips into formwork components, without unduly increasing the weight or compromising the strength and stability of the components. This would reduce wrist-related disorders and prevent components from slipping out of a worker’s hand.
  • For manufacturer to label items that are > 51lbs.
As a construction worker, how can I reduce MSD risks for myself?
  • Try not to maintain awkward postures. 
  • Before carrying and lifting the form components, workers should test them for stability.
  • Form workers should take time before, during and after their shift to stretch to ease body discomfort.
  • When lifting/lowering form components, workers need to make sure the work area is within their comfortable reach zone, with minimal overreaching, body twisting, and bending needed, by adjusting the height and/or the location where they are standing. 
  • Whenever possible, workers should bend at the knees, not the waist, and keep their elbows and the load close to their body.
  • When conducting tasks such as adjusting the height of shoring posts during the preparation stage before they are upright, form workers should place the posts at a comfortable level, i.e., on the top of a stack of form components or similar places and not on the ground level, to minimize bending and reaching.

Refer the Materials Handling page to learn more about lifting weights ergonomically.

All the above construction related information was drawn from this research article: Identification and Assessment of Musculoskeletal Disorders (MSDs) Risk for Concrete Formwork Systems (Gambatese & Jin, 2021).

Stretch Breaks

UVA/EHS would like to thank UVA’s Dean Schlemmer (EHS, retired), Karen Allen (PT, UVA, retired), and Tina Andersen (PT, Bridges Wellness & Physical Therapy Consultants, LLC) for the production of the pictures below.

Please note that the following stretches are not specific to a work-related injury or illness and are only precautionary. For individuals with existing injuries or recurring discomfort, consultation with a healthcare professional is advised to discuss the suitability of these stretches in light of an individual's specific condition(s). If you'd like to ask us a simple question or want us to cover a specific ergonomics related topic, feel free to use the Ask an expert form to convey your thoughts.

While standing, place hands on hips and raise your knee as high as you can. Do the same with the other leg.
High Knee

Place your feet shoulder-width apart and one hand on the wall to balance yourself. Raise one knee as high as you can and place it on the ground. Alternate with your left leg as well. Reps: 3 - 5 each leg.

Sit or stand and raise both arms to move in a circle in both directions: Forward and backward
Sit/Stand arm circles

You can either sit or stand to perform this exercise. Raise both arms to move in a circle forward direction and repeat the same motion in backward direction. Reps: 3 - 5 in each direction.

Place your feet shoulder width apart and bend your trunk sideways to touch your knee. Alternately repeat the same motion the other side.
Side bend

Place your feet shoulder width apart and bend your trunk sideways to touch your knee. Repeat the same motion on the other side. Reps: 3 - 5 on each side.

Place your feet approx. shoulder width apart, raise your arms to be parallel to the floor and rotate your trunk sideways. Alternately repeat the same motion the other side.
Side Arm swings

Place your feet approx. shoulder width apart, raise your arms to be parallel to the floor and swing them side-to-side, rotating your trunk in the same direction. Reps: 6 - 10 back and forth movements.

Place your hands on the wall and raise your leg up high to your chest and swing them back in the same line.
Wallbalance leg swings

Place your left hand on the wall and the right hand on your hips. Raise your right leg as high as you can and then take it back as far as you can. Repeat the same motion with the other leg and your right hand on the wall. Reps: 3-5 on each side.